Femi Crown

Femi Crown

Position: Admissions Counselor
Phone: 18084704338
Categories: Admissions, AIU Staff
Location: Honolulu, United States

ABOUT

I’ve been in B2C marketing and sales for over eight years. As a professional customer service representative, I have experience providing product and service information to customers, managing incoming calls and customer inquiries, and generating sales leads that result in new customers. I am committed to finding the best solutions for my customers’ needs. Outside of work, I enjoy researching and listening to music.

EDUCATIONAL QUALIFICATION

  • Atlantic International University
  1. Sc. Educational Psychology (in view)
  • University of Abuja, Nigeria                                                                                                             Sc. Economics

 

EMPLOYMENT HISTORY

 

  • Atlantic International University, US                                                 2017 till date

Post: Admissions Counselor

Duties:

  • Handling prospects inquiries via phone (inbound and outbound calls), email and chat.
  • Maintaining prospects and students record via Prospect Management System (CRM).
  • Corresponding with Prospects via Outlook, Skype for Business, Xlite, WhatsApp, MicroSIP, etc.
  • Conducting phone interview to determine prospects eligibility for university programs.
  • Making high volume of outbound calls to prospective students seeking admission using the university’s established call structure.
  • Verifying prospects academic documents to determine their eligibility for university program.
  • Handling Students Enrollment.
  • Following up on new leads and referrals via phone, email, chat and social media platforms.
  • Creating audience-specific emails and providing student support services. I am
  • working and collaborating remotely with staff and prospective students.

 

 

  • Kola Bajomo & Co                                                                                     2013-2017

Post: Executive Assistant

Duties:

  • Handled company’s correspondence
  • Drafted and typed of company’s documents
  • Handled company’s purchases.
  • Handled inbound and outbound calls.
  • Data entry.
  • Scheduled appointments with clients.
  • Provided answering service.
  • Helped in the preparation of meetings, seminars and conferences.
  • Handled travel arrangements.
  • Maintained and periodically updated social media accounts.
  • Provided customer services.
  • Online Research.

Special Assignments

  1. Recovery Agent Representative for National Pension Commission Recovery Exercise       January  2013 – 2017
  • Assignment: Verified companies’ compliance to 2005 Pension Scheme and assessment of relevant data.
  • Collected companies’ employees’ record of Pension Contributions from 2005 to August, 2012.
  • Computed outstanding Pension Contributions with Interest Penalty from 2005 to August 2012 using Microsoft Excel.
  • Delivered demand notice to default employers for payment of outstanding Pension Contributions and Interest Penalties.
  • Enforced payment of outstanding Pension Contributions and Interest Penalties.
  • Provided evidence of Payment of company’s Pension liabilities to Nation Pension Commission

 

  1. Assistant Liquidator Representative South-East Zone             2015

Assignment: Sales of scrapped items of NITEL/MTEL in South-East Zone

 

  • Marriot Securities & Investment Co. Ltd

(Subsidiary of Kola Bajomo & Co.)                                                1 Sept. 2011 – Dec 2012

Post: Public Relation Officer Abuja Branch

Duties:

  • Managing clients’ accounts comprising the effective sales and purchase of clients’ stocks
  • Marketing of prospective clients
  • Account opening for prospective clients
  • Handling verification of client’s certificates
  • Conduct sales and marketing calls to book meetings with potential clients.

 HOBBIES

Reading, Playing Table Tennis, Football and Music

Let us know your goals and aspirations so we can chart a path at AIU to achieve them!
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