Sandra Garcia-Fierro

Sandra Garcia-Fierro

Position: Admissions Counselor
Phone: 1800 993 0066
Categories: Admissions, AIU Staff
Location: Honolulu, United States

Sandra Garcia-Fierro is one of our Admissions Coordinators at AIU.  She is a valuable asset at our institution, because she knows how to communicate with our students and their needs. She is a very efficient Team Leader and a terrific example of what AIU stands for.

Languages:

 

            English: Good writing / Good conversation

            Spanish: Good writing / Good conversation

 

 

Education/ Special Training:

Education:

Atlantic International University

Honolulu, HI    2016 – in progress Doctorate/Business Management

Atlantic International University

Honolulu, HI    2015 Masters- Business Administration

Atlantic International University

Honolulu, HI    2010 – BA – Arts/Business Administration   

Certification:

CPR First Aid & AED November 2019


2006
 Stratford Career Institute;

Washington D.C

Paralegal


1988    
Los Angeles Community College

                Los Angeles, CA
Associates in child development

Professional Summary:

Offer outstanding team leadership. 15 years of customer service experience.  I have demonstrated the ability to effectively handle complex situations or inquiries while working within policy and procedures. You will find that I am detail oriented and able to analyze, prioritize and resolve prospective students requests or issues quickly and effectively. Provides accurate verbal translation, English & Spanish, when required.

Employment 
History: 

Atlantic International University                                    2006 – Present

Admission Counselor & Team Lead/ Admission Department

Advisor /Academic Department

Dietz, Gilmore & Associates- West Los Angeles, CA   2002 – 2006

Legal Assistant/Transcriber/Calendaring

Gabriel & Associates Zaks & Barnard – Glendale, CA 1995 – 2002

Supervisor Clerk/Billing Department/Calendar Clerk

Professional Skills:     

  • Microsoft Office (Word, Excel & Power Point)
  • Legal Solutions
  • WordPerfect 8.0
  • Filing/Editing
  • Typing – 35+ wpm & 10-key calculator
  • Telephone Skills
  • Workers Compensation
  • Prepare deposition setups
  • Calendaring
  • Bi-lingual (Spanish)
  • Customer Service Skills
  • Admission Counselor
  • Team Leadership
  • Advisor/Academic
  • Payment – Collections

Employment

Skills:   

  • Developed the ability to work in a fast-paced atmosphere
  • Keeps customer service and the mission of the organization in mind when interacting with clients, co-workers, and others.
  • Ability to follow instructions well and make decisions with no supervision
  • Maintained all record-keeping procedures without error
  • Effectively developed telephone communication skills and consistently meeting quotas
  • Assisted attorneys with preparing exhibit packages for court appearances. Filed and served Declaration of Readiness to Proceeds and Objections of Declaration of Readiness to Proceeds on all parties
  • Scheduling medical examinations for applicants
  • Setting up new files as well as maintaining them
  • Calendaring hearing dates for attorneys
  • Preparing depositions
  • Copy jobs/faxing/mailing
  • Interview, training, set meetings, set personal goals on a daily basis
  • Directs phone calls to proper destination or take a message as per      protocol. Collection and records payments.
  • Bilingual – Fluent in English & Spanish
  • Outlook
  • Overlooking and Managing 13 Admission Counselors
  • Caring and showing commitment to help over 180 countries.

 

Let us know your goals and aspirations so we can chart a path at AIU to achieve them!
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